Governance Policies File Description File Size Equality & Diversity Policy 281KB Whistleblowing Policy 160KB Final Membership Policy 204KB Standing Orders Policy 371KB Openness and Accountability Policy 212KB Disaster Recovery Plan 181KB Complaints Handling Policy 319KB Committee and Staff Expenses 292KB Privacy Policy 370KB Model Entitlements Payments and Benefits Policy 2021 - 2024 240KB Property Services Policies File Description File Size Customer Engagement Strategy 124KB Stage 3 Adaptations Policy 253KB Rechargeable Repairs Policy 167KB Procurement Policy 189KB Rent Account Management Policy 348KB Rent Setting Policy 156KB Estate Management Policy 242KB Maintenance Policy 211KB Void Management Policy 211KB Membership Policy 233KB Customer Care Policy 231KB Risk Management Policy 348KB Finance Policies File Description File Size Anti-Bribery Policy 244KB Value for Money Statement 598KB